Kortext Accessibility Commitment

Last updated 12/02/2020

24/7 Accessibility Support

We are continually working to maintain the accessibility of the Kortext platform. If you experience any problems or have any queries with accessibility, please contact our accessibility team on 01202 551203 or email us at accessibility@kortext.com where we will aim to respond to you within 24 business hours.

Our site is monitored for accessibility and usability. We will make updates and developments on the site to keep it in line with guidelines.

The Kortext Accessibility Commitment

Kortext is committed to providing rich, highly functional, long-term solutions for the needs of all, making our platform truly accessible.

We are committed to working with our users to provide the best possible experience. As a minimum, all our content aims to conform to level AA of the Web Content Accessibility Guidelines.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines also makes web content more user friendly for all people.

Digital Rights Management Content

The Kortext Reader software contains software code used for performing operations on content protected by Digital Rights Management (“DRM Content”). You agree not to perform any actions that are intended to subvert DRM Content protections.

The Kortext Reader stores and transmits information regarding your usage of DRM Content to Adobe as part of providing content protection. This information may include the time period in which you read a given book, the last page number you read, and other relevant information.

If you are a learning provider and require a DRM-free copy of a textbook for a disabled student whose needs aren't met by our online platform, please contact us on 01202 551203 or accessibility@kortext.com so we may deal with your request. We aim to be in touch within 24 business hours.

Accessibility Features

Kortext is committed to providing an excellent accessibility experience. These features are available to use across our content online and on downloaded content.

  • Convert text to speech with Read Aloud
  • Change font and size to suit user needs and present text in books and on platform
  • Line spacing, margin width and text justification to help differing reading needs and those with poor eyesight
  • Change the background colour, text colour or night mode to enhance the overall reading experience
  • Page numbers in margin for ease of navigation
  • Kortext provides alternative text for images and keyboard only input for select functionality


Kortext will adhere to WCAG AA for all alt tags and long description on all the images across the site, excluding book covers. Publishers are responsible for the alt tags and image descriptions on book covers. Kortext encourages all its Publishers to supply this content when possible for use.


Navigational tagging is available across all our content including PDFs and ePUBs (there is some limited usability of hyperlinks on PDFs). We understand that it is imperative that reader order and navigation is accessible for usability. All our links are tab-able and all keyboard users and screen readers will read them, where applicable our navigation is coded with links for a screen reader to find. Users can also benefit from all our built-in tools such as the ‘Bookmark’ panel for structural features all built on Adobe RMSDK.

Our best practices include:

  • Code navigation using link tags
  • Links within an unordered list structure so that a screen reader will read out how many things are in the list to give visually impaired users the most information possible about the contents of the navigation

Screen Readers

Kortext will work with a number of screen readers available and we are committed to giving the best possible experience on them. If you are sight impaired in any way and use a screen reader, we would like to know your thoughts and feelings about our content - please let us know your thoughts by contacting us at accessibility@kortext.com.

Kortext is tested with NV Access and NATURAL READER and the version we support is always the current release minus two.

Text to Speech

This is an inbuilt feature on Kortext where the user has the text read to them, available on both Epub and PDF on a native application only.

Transcripts and alternative text

To make our content accessible to as many people as possible we can provide transcripts of all our audio and video content - please contact us if you require this at accessibility@kortext.com.

Where we use images to support content on the page, we use the ‘alt’ text attribute to help you understand what the image displays and its purpose.

Links you find on pages also make use of alternative text within the ‘title’ element. Your screen reader may read this out as part of your custom settings and we will leverage all device capability.

Magnification and Reflow

Kortext support magnification and reflow across all its content. All PDFs fully utilise magnification, whereas all our ePUB content uses reflow. Font size adjustment options are available on ePUB only with a preview screen.

Font and Colour change

In every web browser is the ability to resize the text you view on the screen. You also have the opportunity to set the default font and size used for websites in the browser you use.

Reading Options

Reading online through the platform interface can often give a different accessibility experience from downloading a chapter or downloading a book. We offer different functionality on PDF and Epub files depending on whether you are online or off-line. Our Epub files offer five different contrasts between text and background colours. Here are some of the key features and advantages to online and off-line reading.

Online Reading (requires steady wifi/data connection):

  • Utilises third party accessibility software (read aloud) of user’s choice - leveraging device software already installed on a PDF and Epub
  • Pan and zoom features only available on touch screen devices for both PDF and EPub
  • Uses built in capabilities of Epub files for accessibility such as font, size and colour options, however there is limited extra functionality for a PDF

Offline Reading (native device):

  • Portability of the device to use anywhere
  • Pan and zoom features only available on touch screen devices for both PDF and EPub
  • Utilises third party accessibility software (read aloud) of user’s choice - leveraging device software already installed
  • Epub features for reading options include change fonts type, size and colour
  • PDF features include a zoom, font colour change and screen orientation

Quick Keys

To quickly resize the entire screen, including text size you can press the Ctrl key with either the – or + keys. You can also hold the Ctrl key and use the scroll button on your mouse if you have one. If you use a Mac, press the Apple Key and the plus key.

To view more detailed settings for your web browser’s fonts, size and change defaults in:

  • Microsoft Edge – visit this page and follow the steps outlined
  • Mozilla Firefox – open View > Text size
  • Chrome– open View > Zoom In
  • Safari – open View > Make text bigger

You can change the screen resolution of your device for example:

  • Microsoft Windows – open Start > Control Panel > Display > Settings
  • Apple Macintosh computer – open System Preferences > Displays > Resolution

Your web browser can change the colours of the sites you visit:

  • Microsoft Edge – visit this page and follow the steps outlined
  • Mozilla Firefox – open Tools > Options > Content > Colours
  • Chrome – open Chrome > Preferences > Appearance
  • Safari – open Safari > Preferences > Appearance

Some further helpful keyboard shortcuts:

  • Ctrl+N – new browser window
  • Alt+Home – homepage
  • Backspace – back a page
  • Shift+Backspace – forward a page
  • F6 – place cursor in the browser address bar
  • Alt+F4 – close program
  • Ctrl+W – close current window

For newer browsers supporting tabbed windows:

  • Ctrl+T – open new tab

Copy and Printing

All copy and printing guidelines can be found in our terms and conditions.

We are open to working with our users and supporting you in your learning journey. Please send your ideas and thoughts to us at accessibility@kortext.com


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