Welcome to the Kortext support and accessibility page

On this page you will be able to view videos showing you how to get the most out of your etextbooks using our platform. Along with the appropriate links to download our app for various devices, you will find frequently asked questions at the bottom of the page.

The New Kortext Reader

Jump straight to the section of your choice by clicking these links:

  • Navigation, search and contents - 0:45
  • Notes, highlights, bookmarks, printing - 1:38
  • Interactive books (EPUBs) - 3:28
  • Accessibility - 3:33
  • Tests, videos and resources - 4:13
  • Bookshelf: change password, account settings & support - 5:04
The Classic Kortext Reader

If you don't have access to our latest online reader just yet, you can still read your etextbooks using our classic smart reader. In this video we cover the entire reading experience and the study toolkit.

Jump straight to the section of your choice by clicking these links:

  • Search and contents - 0:35
  • Notes, highlights, bookmarks and references - 1:37
  • Settings, change password, print and support - 3:15
  • Interactive books (EPUBs) - 4:00
  • Accessibility - 4:05
  • Tests, videos and resources - 4:32
  • Bookshelf - 5:16

Download Kortext for:

Windows 10Windows 10      Apple iOSMac*

*To install the Mac app, please follow these instructions.

Download Kortext for:

iOS 11 and aboveiOS 11 and above       Android 5 and aboveAndroid 6 and above

Got any further questions?

If your university is providing your etextbooks you will have been assigned a university email address. Log in to your Kortext account using the 'Sign in' button and entering your university email address and supplied temporary password.

For assistance with accessing your university provided account, take the following steps:

  1. Access your library here
  2. Visit the store here
  3. Download the apps for iOS, Android, Windows and Mac

If you are still experiencing some issues please contact us.

If your university is providing your etextbooks, your login details will be sent to your university email address (this may be one of your first emails) or access will have been provided through your VLE. Forgotten your password? Go to app.kortext.com/login, enter your email address (usually your university email address) and click on ‘Forgotten password?’ where you will be emailed a password reset link. If you are still unable to locate your login details, please email support@kortext.com.

To get the most out of your learning experience use Kortext online. Kortext is optimized for IE11+, Chrome, Firefox and Safari.

Kortext apps are available from Google Play Store, IOS App Store, Windows App Store or get the Mac app.

Click here to download our Kortext App System Requirements document.

You can log in to the Kortext app on up to 5 devices.

(Amazon Kindle is not supported at this time)

Please note: Download speed will depend on the file size and your internet connection speed.

Kortext allows you to print pages from the ebooks via the online reader, however the amount is restricted by the publisher copyright.  You can also copy and paste sections that are part of the same copyright.

Firstly, check that you are signing in with the correct email address (usually your university email address). If you have already done this and are still unable to see the books you are expecting, please email us at support@kortext.com.

An access code is a single-use code to access your etextbook(s). 

To redeem an access code and receive your etextbook(s) 'Sign in' or 'Create account'.

Where you have been provided access to ‘Assessments’, visit 'My Bookshelf', click the options icon on the book cover, select ‘Assessment’ and click on the link - you will then need your login details/code provided by your institution.

Your personal content is stored locally within your device, so we are unable to sync it across to other devices.

An EPUB was created with the mobile reader in mind meaning text can be reflowed to respond to the size of the device you’re reading it on, whereas a PDF is designed to display pages consistently regardless of device. 

Our citation tool is available on our classic reader.  We are building a new improved citation tool for our new reader that will be available shortly.

You can! Just make sure you have the app downloaded.

All you have to do is choose to open your PDF file in the Kortext Reader and once it's downloaded, you'll be able to personalise your content using all our study tools.

If you’re having issues after upgrading your macOS or installing a new version of the Kortext Mac App, please click here for the fix.

Top
Download for Download Apple iOS APP Download Android iOS APP Download Windows 10 APP