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Managing Quality

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  • Edition: 1st
  • Author: Kelemen, Mihaela L
  • ISBN: 9780857022288
  • Print ISBN: 9780761969037
  • Publisher: SAGE Publications
  • Publication Year: 2002
  • Pages: 223
  • Ebook format: PDF
This new textbook provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory.


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